These general contracting conditions together, where appropriate, with the particular conditions that may be established, will expressly regulate the relationships that arise between the parties.

1. Identification of the contracting parties

The following general conditions for the provision of services, refers in part to Jordán García Ortega, NIF: XXXXXXXXX, residing at C / Azogue 20 – Polígono Calonge 41007 Seville Spain.

Hereinafter PART SELLER. And authorized as a clinic of aesthetic Medicine by the Department of Health of the Valencian Community and registered in the registry of Centers and health services of the Valencian Community with the number 9337.

And, on the other hand, by the USER, whose personal data are those that have been entered by her in the form that we have made available at the URL “”. All the data included in the aforementioned form have been entered directly, so the responsibility for their authenticity corresponds, directly and exclusively, to the user, or, in the event that a telephone order is chosen, or through of E-mail or any other, the person or entity that performs or transmits it in its own name or through a representative, means of transmission to which these general conditions will apply. Hereinafter PURCHASING PART.

It will be understood that the data entered will be subject to automated treatment, with the express prior consent of the user and in compliance with the prescriptions of the Organic Law on Data Protection 15/99, of December 13 and the RGPD.

These general conditions of sale are available and will be interpreted in the Spanish language.

These General Conditions have been established in accordance with: in Law 34/2002 on Services of the Information Society and Electronic Commerce, Law 7/1998 on General Contracting Conditions, Royal Decree 1906/1999 by which Telephone or electronic contracting is regulated with general conditions in development of article 5.3 of Law 7/1998, General Law 26/1984 for the Defense of Consumers and Users, Law 7/1996 of Retail Trade Organization.

2. Commitment to communicate the technical and legal specifications, and information to the user of its modifications, as well as the commitment and acceptance by the user.

The BUYING PARTY understands that the information contained in the URL, both in reference to the specifications and descriptions of the service to be acquired, as well as the general conditions of contracting and perfection of the contract, are enough and sufficient to exclude error in training of consent.

However, the SELLING PARTY undertakes to inform the BUYING PARTY of any other specification or description of the service being acquired, and legal regarding the contractual relationship, at first request by any means that records; this as long as they are available to the first. The non-request for information excludes any responsibility of the SELLER regarding the descriptive information or use of the product.

3.Essential characteristics of the service / product being purchased

These general conditions are intended to inform about the services selected by the BUYING PART from all those offered by the SELLING PART through its URL “”.

The characteristics of the service object of the sale are those that appear as a description thereof, except for errors, on the corresponding website, and are those indicated by the SELLING PART. The entity guarantees that all these services or products meet the requirements that the applicable regulations impose for their commercialization and for their advertising, the Spanish Law.

The BUYING PARTY expressly states that it has proceeded to read it, fully understanding them, and that it agrees with them.

4. Prices of services / products

The purchase prices of the services or products will be provided to the BUYING PARTY once it requests information from them. The prices are understood as prices at origin, including VAT or applicable taxes.

The final amount of the order is the sum of the Tax Base, and applicable taxes.

The BUYING PARTY expressly declares that it accepts or understands the information provided, and is fully in agreement with its content.

5. Payment methods

The final amount of the service or product will be paid by the BUYING PARTY through any of the payment methods enabled by the SELLING PART and which, for greater customer security, are:

. Bank transfer to the indicated account.
· Payment by Paypal, secure gateway.
. Payment financed, through the financial entity pays + late. Immediate approval. If it is deferred for up to 3 months, no interest will be applied to your installments, for financing in installments of 4 to 12 months, interest will be applied, see financing page with the information of the provider of the financing paid later.

Once the payment has been received and verified, the SELLING PARTY will start processing the service:

First you will be sent a confirmation of your order, if you need an invoice, request it on your first visit, what is delivered is a Albaran of your order and payment, proof of purchase.

In 24/48 hours our clinical team will contact the BUYING PART, the patient, to arrange a 1st appointment, where the treatment application schedule, sessions or others will be determined, and the service chosen will be reviewed as appropriate. and does not present risks for the patient, and the necessary consent forms will be signed in all cosmetic interventions.

6. Prices and offers

The validity terms of prices and offers are those that coincide with those sent by THE SELLING PART, and may undergo changes or modifications over time.

7. Cancellations, returns, right of resolution

Jordán García Ortega, reserves the right not to carry out the contracted treatment, in those cases in which after the previous medical diagnosis, it is considered that the chosen treatment is not convenient for the patient in question. In these cases, the full amount paid will be refunded.

The customer will also have the option (BUYER PART), to exchange their purchase for another service that if it adjusts to the state and ensures their well-being.

WITHDRAWAL, right of return:

The BUYING PARTY has a period of fourteen (14) calendar days to resolve the sale without incurring any penalty or expense. In any case, it will be understood that THE BUYING PART has known the right of withdrawal from the entry on the Web page, which requires the reading and acceptance of these General Conditions, and in any case from the moment you place the order.

The process to exercise a return will be: you must send a request by sending an email to, and within a maximum period of 72 hours on business days from receipt of the request, you will be answered, you will have a return number and the amount paid by the purchasing party will be refunded.

After the period of 14 days, no refund of the purchase amount will be made.


Once the purchase is made, we will contact the BUYING PART in 48-72 hours to arrange a first appointment for diagnosis and confirmation.

If this first appointment or start of treatment is delayed by the client, it is reported that: The treatments offered have an expiration of 1 year, starting from the date of purchase, so within this period the treatment must be carried out or acquired intervention.

8. Security and confidentiality

For the possible payment by credit card, the SELLING PART undertakes that the complete data of your card is processed solely and exclusively on a secure server of our bank and at no time does the SELLING PART have access to the complete data of your credit card. credit that travels through the network encrypted and in total security.

Both parties expressly undertake to keep all information crossed between them, either through the SELLING PART URL, or via email, as proof of the transactions carried out.
The SELLING PARTY guarantees that the personal data of the BUYING PARTY, recorded in the registration form and in the order form, will only be used for the execution of this contract.
In the same way, and only in the event that the BUYING PARTY has given its consent in this regard, they will be treated automatically, for purposes that flow directly from the contractual relationship established with SELLING PART, and this with the limits derived from the contracted service.
Likewise, and also with the consent of the BUYING PARTY, they may be used to send information to the SELLING PARTY client.
In any case, the BUYING PARTY may contact the SELLING PARTY at any time in order to access, rectify or cancel the indicated data, an option that the interested party may execute by sending an email to the address: .

Read our privacy policy.


9. Rules regarding the formation and validity of the contract

These general contracting conditions will become part of the contract when they are accepted. After signing the BUYING PART and from that moment the service provision contract will be understood as valid and perfected.

10. Validity of the contract

Both parties expressly declare that the acceptance of these general contracting conditions by the BUYING PARTY is carried out through the sending of the signed service provision contract, which the client declares therefore to have read and accepted.

In the same way, the mere fact of placing the order by the BUYING PARTY by other means such as telephone, Fax, or E-mail implies full and express acceptance of these general conditions of free access on the SELLING PARTY website. , and therefore with the possibility of prior knowledge of the order.

These General Conditions are subject to Spanish legislation, which will be applicable in relation to its validity, interpretation, execution and compliance. All discrepancies, claims and controversies with respect to the aforementioned will be resolved by means of an arbitration of Law in accordance with the rules of the Civil and Commercial Court of arbitration of SEVILLA to whose regulations they will be submitted. Said Award shall be composed of three arbitrators appointed in accordance with said regulations. If the arbitration is not carried out by mutual agreement or is declared null, both parties submit to the Courts and Tribunals of the city of SEVILLA, expressly renouncing their own jurisdiction if this were another.

The User declares that they have read, know and accept these General Conditions in their entirety.

Protection of personal data: The applicant authorizes Jordán García Ortega to incorporate his personal data into the CLIENTS File registered for this purpose in the Spanish Agency for Data Protection in order to manage his commercial, administrative and accounting relationship, as well as to automate and also treat them in order to manage the relationship as a customer and the sending of commercial information, you can always revoke not receiving commercial information. You have the rights of Access, Rectification, Cancellation and Opposition to the treatment of your personal data collected in the Organic Law on Protection of Personal Data 15/1999 of December 13 and concordant legislation. To do this, you must always write to our postal address at C / Azogue 20 – Polígono Calonge 41007 Seville, Spain, attaching a photocopy of your ID or the email address, in this case providing said scanned ID.

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